Will the AI make things up?
It can, like any AI, so we limit it to your details and test its replies against your real questions before launch. We also set it up to hand the chat to you when a question falls outside those details.
Service 02
An AI chatbot for your website that answers and acts.
You answer the same questions every day. An AI agent on your site handles them from your own business details. When someone needs a person, it hands the chat to you.
Sample chat for a made-up shop
What's the difference between an AI agent and a chatbot?
A basic chatbot follows a script of set replies. An AI agent reads the question, answers from your business details and can then take an action, like saving a lead or booking a meeting. When it can't help, it hands the chat to you. The agents we build are the second kind.
Is an AI chatbot right for a small business?
An AI chatbot suits a small business that answers the same questions on repeat, or loses enquiries that come in after hours. Clinics, shops taking orders online and businesses that book appointments get the most from one.
What can an AI agent do in the chat?
It can save a lead, book a meeting, look up a Shopify order, call a system you already use or hand the chat to you. Each of these is a tool we switch on for your business.
- Lead capture saves the visitor's details, with custom fields you choose.
- Meeting booking offers a time and books it.
- Shopify order lookup tells a customer where their order is.
- Escalate to human passes the chat to you or your team.
- A custom API action connects to a system you already use, if it has a REST API.
How is an AI chatbot added to my website?
We load your business details, switch on the tools you need and test its replies against your real questions. Then the chat, styled to match your site, goes on with one script tag. Where we can, you see a working demo with your details before you sign.
- 01
Your details
Timings, services, prices you're happy to share, and the questions you get most.
- 02
Set up
We pick the tools: leads, booking, orders, hand-off.
- 03
Test
We run your common questions through it and fix weak answers.
- 04
Live
One script tag adds the chat to your site.
AI agent FAQ
AI agent questions.
What owners ask before putting an AI chatbot on their site.
Does the same agent work on WhatsApp?
Yes. One engine runs both the website chat and our WhatsApp agents, so customers get the same answers on either. WhatsApp agents
Can I see it working before I pay?
Where we can, yes. We set up a working demo with your business details before you sign, so you see how it answers your own customers' questions.
Is it ready to use today?
It's in build. The agent engine is about three-quarters done, and on a call we'll show you exactly what works today.
Got something that needs fixing or building?
Tell us what's not working. We'll be straight with you about whether we're the right people for it.
You can also email us. It goes to the same person.