Is this an unofficial WhatsApp tool?
No. It runs on Meta's official WhatsApp Cloud API. Your WhatsApp Business account stays in your name.
Service 03
A WhatsApp chatbot for your business that replies at 11 pm too.
Your customers already message you on WhatsApp. A WhatsApp agent replies to them straight away and can book the appointment in the same chat. Anything that needs a person comes to you.
Sample chat for a made-up salon
What is a WhatsApp agent?
A WhatsApp agent is an AI chatbot connected to your business WhatsApp number through Meta's official WhatsApp Cloud API. It reads each message and replies from your business details. It can book an appointment, save a lead or hand the chat to you.
Is the WhatsApp Business API free?
Partly. When a customer messages you, your replies within the next 24 hours are free. Template messages you start, such as offers, are charged per message by Meta. Reminders sent outside that 24-hour window are charged too. Meta sets the rates, so we go through them with you before launch.
- Replies to a customer, within 24 hours: free.
- Marketing templates (offers, announcements): charged per message.
- Utility templates (confirmations, reminders): free inside the 24-hour window, charged outside it.
Source: Meta's WhatsApp Business Platform pricing page, checked October 2026.
Who is a WhatsApp chatbot for?
Businesses where customers message to ask timings, availability or directions, and where a slow reply sends them to the next shop. Clinics, salons and anyone who takes bookings over chat get the most from it.
What do you set up on my WhatsApp number?
All of this runs on Meta's official platform:
- Your number, connected through Meta's WhatsApp Cloud API.
- Replies written from your own business details.
- Appointment booking inside the chat.
- Lead capture with the custom fields you need.
- Confirmation and reminder templates, written by us and submitted to Meta for approval.
- Hand-off to you or your team for tricky chats.
- Your WhatsApp agent on a deployment of its own, kept separate from other clients.
How does WhatsApp automation get set up?
We connect your WhatsApp Business number to Meta's Cloud API, load your details and get your templates approved. Then the agent starts replying, and anything it can't handle comes to you.
- 01
Connect
Your number goes on Meta's Cloud API. The account stays in your name.
- 02
Load
Your timings, services and common questions.
- 03
Templates
We write confirmation and reminder messages and send them to Meta for approval.
- 04
Live
The agent replies. Tricky chats come to you.
WhatsApp FAQ
WhatsApp questions.
What owners ask before handing their WhatsApp to an agent.
What happens when the agent can't answer?
It passes the chat to you or your team. That includes any customer who asks for a person.
Does it also work on my website?
Yes. The same engine runs a chat widget on your website, so both channels give the same answers. AI agents for your website
Is it ready to use today?
It's in build. The engine behind it is about three-quarters done. We'll show you what works today on a call.
Got something that needs fixing or building?
Tell us what's not working. We'll be straight with you about whether we're the right people for it.
You can also email us. It goes to the same person.